Self Service Certificate Reissues

Available for all SSL Certificates
To qualify for reissuance, all existing core certificate details must remain the same (including fully qualified domain name). Generate a new Certificate Signing Request (CSR) on your web server and click the below link:
Click here to automatically have your certificate reissued

Refund Policy

True BusinessID, QuickSSL, QuickSSL Premium, My Credentials or Enterprise SSL Certificates Customers
If the certificate does not work as intended and you need to cancel or refund, GeoTrust will cancel or refund fees following issuance or renewal of a True BusinessID, QuickSSL, QuickSSL Premium, My Credentials or EnterpriseSSL Certificate upon request by the Subscriber within seven (7) days of issue date.

Power Server ID Customers
If the certificate does not work as intended and you need to cancel or refund, GeoTrust will cancel or refund fees following issuance or renewal of a Power Server ID upon request by the Subscriber within thirty (30) days of the issue date.

To request a cancellation, refund or a reissue, a Subscriber should contact GeoTrust's customer service using the customer support link at www.geotrusteurope.com or calling +44 (0) 1622 764789.

If a Subscriber has paid the fees for the Certificate to another party such as a reseller, the Subscriber should request the refund from that party.