Enterprise SSL Support Options
At GeoTrust, we know the value of world-class customer care. We are committed to providing quality customer service
and support and delivering all of the resources needed to successfully use our solutions and products. Our Client Services
team provides quick, accurate and professional responses regarding all aspects of GeoTrust products and the
environments in which they operate. We give you the security of knowing there’s someone there to focus on technical
issues, while you focus on the business of security.
We have differing levels of support, tailored for your organisations needs:
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Standard office hours support |
| Provided free of charge |
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4 a.m. to 9 p.m. EST Monday through Friday
Priority call Handling
Self-Service Support Portal
User Groups |
| 15% of list price |
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24x7x365 Support
Account Management
Self-Service Support Portal
Bi-annual business reviews
Executive sponsor
Welcome package
Users groups |
| 20% of list price |
THE VALUE OF WORLD-CLASS CUSTOMER CARE
At GeoTrust, we know the value of world-class customer care. Our Client Services team is committed to providing quality customer service and delivering all of the tools and resources needed to successfully use our solutions and products. Our highly knowledgeable team of skilled professionals is poised to take immediate action to solve any technical challenges that may arise. We aim to consistently go the extra mile to deliver 110% to all our clients’ service needs, and anything less is simply not good enough.
Note: Prices displayed in € (Euros) and £ (UK Pound Sterling) are approximate and may vary dependent
on current exchange rates. You will pay for your certificate in US Dollars using
a daily exchange rate determined by your Credit Card company or Bank. UK and European
customers will NOT be charged VAT.
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