SSL Certificate Installation Instructions

cPanel / Web Host Manager

Firstly when your issuance email arrives it will contain your web server certificate. Copy your web server certificate into a text editor such as notepad including the header and footer. You should then have a text file that looks like:

-----BEGIN CERTIFICATE-----
[encoded data]
-----END CERTIFICATE-----

Make sure you have 5 dashes to either side of the BEGIN CERTIFICATE and END CERTIFICATE and that no white space, extra line breaks or additional characters have been inadvertently added. Save the certificate as yourdomain.txt.

cPanel

It is rare that cPanel customers will have direct access to install SSL certificates. If you are a hosting customer and you use cPanel, check with your hosting provider how you would go about installing a CSR

WHM (Web Hosting Manager)

WebHost Manager is the control center of the CPanel / WebHost Manager package. It is used to set up and manage accounts. Use WHM to install your issued certificate.

Once you have generated or received an SSL certificate (refer to Generating an SSL certificate for more information), you can install the certificate using WebHost Manager. You need both the certificate and key files to install the certificate.

  1. Click on the Install an SSL Certificate and Setup the Domain link in the SSL/TLS menu.
  2. Enter the domain, user name, and IP address for the certificate in the Domain, User, and IP Address fields.
  3. Click on the button to paste the .key and the existing .crt files for the domain into the available display spaces, if they are currently on your server. Otherwise, copy and paste the .key and .crt files into the available display areas.
    Note: If you generated the certificate using WebHost Manager, the certificate files will be available.
  4. Replace the existing .crt file with yourdomain.txt created earlier
  5. Click on the button.

Install a SSL Cert

Test your certificate by using a browser to connect to your server. Use the https protocol directive (e.g. https://your server/) to indicate you wish to use secure HTTP. The padlock icon on your browser will be displayed in the locked position if your certificates are installed correctly and the server is properly configured for SSL.